Dashboard
Total Complaints
0
New
0
Pending
0
Resolved
0
Complaint / Refund Status
Pending / Resolved
Date-wise Chart
User Management
Create User
User role: Complaint Tracker only — View, Edit and Reply enabled; Delete disabled. Admin can manage users created by that Admin. Super Admin can manage all users and permissions.
Users List
Complaint Receipt
CCR Management
Complaint Gmail
Gmail is manual only. Connect Gmail first, then press Sync New Gmail (Manual). No automatic Gmail sync.
Gmail OAuth not configured on worker
Summary
0 complaints in the current view.
Manual Complaint / Ticket Refund
No attachment selected.
AI / OCR Processing
Email/attachment reading fills only information actually found. Unknown fields remain blank.
Resolve Complaint
Replies sent from Complaint Received are moved here. This page contains summary only.
Complaint Detail / Edit
Complaint Information — Editable
CCR Management Fields — Editable
Review / Approve / Resolve
Email Sources
Gmail Connection
● Gmail not connected
Gmail OAuth uses Google authorization. Your Gmail password/OTP is never stored by this portal.